Privacy Policy

 

FLUENT FARSI respects your privacy.

 

This Privacy Policy governs the manner in which Fluent Farsi collects, uses, maintains and discloses information collected from users of the FluentFarsi.com website. This privacy policy applies to the Fluent Farsi website and all products and services offered by Fluent Farsi.

We do not collect personally identifiable information about you unless you voluntarily provide it, such as when you provide email contact information to subscribe to the FLUENT FARSI email list newsletter, send feedback to FLUENT FARSI, register for one of FLUENT FARSI’s courses or respond to a survey. If you voluntarily provide your email address or other contact information, we might also use it to inform you of changes to FLUENT FARSI, to survey you about your use or opinion of FLUENT FARSI, or to ask for your support. At your request, we will remove your contact information from our files.

We do not make your contact information or any other personally identifiable information available to anyone outside FLUENT FARSI or its service providers (who use the information only for authorized FLUENT FARSI purposes) unless we are legally required to do so.

In addition to the above, we collect certain anonymous (non-personally identifiable) information to help us improve the FLUENT FARSI web site and to evaluate the access and use of FLUENT FARSI materials and the impact of FLUENT FARSI on the worldwide educational community:

We collect information you provide about your use of and satisfaction with FLUENT FARSI through email you send us, through the FLUENT FARSI feedback form, and through FLUENT FARSI surveys, whether or not you voluntarily include your contact information.

We may use web analysis tools that are built into the FLUENT FARSI web site to measure and collect anonymous session information.

We also use “cookies” to improve your FLUENT FARSI web experience and to collect anonymous information about how you use FLUENT FARSI. However, cookies are not required for FLUENT FARSI use. If your browser is configured not to accept cookies, you will still be able to access FLUENT FARSI and its content.

When we report information about FLUENT FARSI access, use, and impact, we report aggregate, non-personally identifiable data. Occasionally, we report quoted feedback from users. We do not attribute feedback to specific individuals unless we obtain permission to use that person’s name along with the feedback.

More information on Thinkific (Fluent Farsi platform provider) privacy Policy available here: https://www.thinkific.com/resources/privacy-policy/

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our Farsi language products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates and coupons in regards to our services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Wix policy: cookies are implemented in every site built by Wix. Below is a list of the cookies used by Wix. Cookie name    Life span    Purpose, svSession    Permanent    Creates activities and BI, hs    Session    Security, incap_ses_${Proxy-ID}_${Site-ID}    Session    Security, incap_visid_${Proxy-ID}_${Site-ID}    Session    Security, nlbi_{ID}    Persistent cookie    Security, XSRF-TOKEN    Persistent cookie    Security, smSession    Two weeks   Identify logged in site members. More on Wix (Fluent Farsi Website Provider) privacy policies is available here:  https://www.wix.com/about/privacy. If you don’t want us to process your data anymore, please contact us at "global [at] fluentfarsi [dot] com"

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us through our contact us page, or at this email address: "global [at] fluentfarsi [dot] com".   ([at] = @ ; [dot] = . )